1. Company Introduction

Sodalemons is a premier wholesale activewear supplier, specializing in modern apparel design and high-quality sportswear production. We provide boutique owners, fitness studios, online brands, retailers, and e-commerce entrepreneurs worldwide with premium, trend-driven products and flexible business solutions.

Through factory-direct pricing, low MOQs, and open pack flexibility, we help our partners reduce inventory risk, control operating costs, and strengthen their market competitiveness. We also offer diverse cooperation models, including bulk purchasing, dropshipping, private label services, and regional distributor programs, making it easier for businesses to scale with confidence.

2. Core Business Policies

2.1 Payment Methods

Secure Payment Methods

Fast, safe, and convenient international payment options.

PayPal

The safer, easier way to pay.

Debit &
Credit Cards

VISA

maestro

AMERICAN
EXPRESS

JCB

UnionPay
银联

Diners Club
INTERNATIONAL

Digital Wallets

Pay

Bank Transfer

Secure bank transfer directly from your account.

2.2 Brand Customization Services

We fully support partners in building their own brands:

All products are shipped without any Sodalemon brand identification
Provide professional woven label, hangtag, and other brand identification customization services
Professional design team assists in brand identification design and application

2.3 Free Sample Policy

Apply to become our distributor to qualify for free samples. For specific sample quantities and application procedures, please consult your dedicated account manager.

3. Product Customization Process

Minimum Order Quantity (MOQ): 200 pieces per color, mixed sizes allowed for the same color

Customization Process:

Submit Design Requirements: Provide high-resolution images or design drafts. Our team will offer preliminary quotations and MOQ confirmation based on your requirements.
Sample Production and Confirmation: Sample production takes 7-10 days. Sample fee is USD 50 per piece. Once the sample is confirmed, this fee will be fully refunded when you place a formal bulk order.
Production and Shipping: After sample confirmation, pay a 50% deposit to arrange production. Standard production cycle is 2-4 weeks (depending on order quantity). Pay the balance upon completion and we will ship the goods.

Read More Details: https://sodalemons.com/pages/custom-order

Important Note: Custom product MOQ is 200 pieces per color minimum, supporting mixed sizes within the same color.

4. Bulk Purchase Discount Policy

We offer tiered discounts for bulk purchases:

Order Amount	Discount
$500+	5% OFF
$1,000+	10% OFF
$2,000+	15% OFF
$5,000+	20% OFF

These discounts can be combined with other promotional activities. Actual discounts are calculated by the system at checkout.

For VIP customers with order amounts exceeding $10,000, we offer exclusive customized discount plans.

5. Logistics Solutions and Delivery Time

Destination	Logistics Method	Estimated Delivery Time	Features
United States	International Express (UPS/DHL/FedEx)	5-7 working days	Standard express service
United States	Sea Freight (≥50kg)	25-35 working days	Economical choice for large shipments
Other Countries/Regions	International Express (UPS/DHL/FedEx)	7-12 working days	Standard international express service

Order Processing Time: All orders are typically shipped within 2 working days after payment.

Important Tax and Customs Clearance Notice

When choosing International Express to some countries/regions, you must provide a valid tax ID and handle customs clearance independently.

To avoid potential tax risks and complex customs procedures, we strongly recommend prioritizing DDP Air/Sea services (taxes included in shipping costs, with Sodalemon handling full customs clearance).

6. Dropshipping Service

Our Dropshipping service allows you to start an e-commerce business without inventory. Currently supports Shopify store integration.

Setup Steps:

Store Integration: Log into the Sodalemon dropshipping system, go to [Store Management] in the backend, and follow instructions to connect your Shopify store.
Configure Rules: Set price markup rules in [General Settings]; configure shipping rates through the shipping tool and sync to your store backend.
Add Products: Select products from the Sodalemon product catalog, click [Push to Store] to list products and start selling.
Process Orders: After customers place orders, they automatically sync to the dropshipping backend. You only need to pay for the orders, and we will arrange shipping within 2 working days.

Dropshipping Advantages:

Zero inventory risk: No need to prepay for bulk inventory
Brand building support: Supports adding your own brand identifiers
Automatic synchronization: Orders and inventory sync automatically, reducing manual operations
Logistics handled: We manage all product packaging and shipping

Read More Details: https://sodalemons.com/pages/dropshipping-information

7. Return and After-Sales Policy

7.1 Quality Issue Returns

Reporting Window: Contact customer service within 3 days after receipt
Evidence Requirements: Provide clear photos/videos demonstrating defects
Solution: Full refund to original payment method after verification (no return required)

7.2 Non-Quality Issue Returns/Exchanges

Order Cancellation: Only supported before shipment
Return/Exchange Window: Within 3 days after receipt
Cost Responsibility: Customer bears return shipping and reshipment costs

7.3 Special No-Return Cases

Carrier-confirmed lost or damaged packages
Incorrect items/sizes/prints shipped by us
No return required for above cases; we reship or refund

Read More Details: https://sodalemons.com/pages/return-policy

8. Logistics Cost Control Suggestions

Choose Economical Logistics Solutions: Consider Air Freight Express Line (DDP door-to-door with tax included) for better cost-effectiveness while maintaining reasonable delivery time.
Small Batch Purchasing Strategy: Start with dropshipping model initially, no need to stock inventory while enjoying more economical shipping options.
Bulk Purchase Discounts: Single purchases exceeding 20kg qualify for more economical shipping options, combined with order amount discounts.

Important Notice Regarding Logistics Time:

If international logistics environments change, such as customs inspections potentially causing delivery delays, these are uncontrollable administrative processes.

We recommend planning ahead and stocking early for peak sales seasons to ensure sufficient inventory.

Start Partnering with Sodalemon

Whether you want to purchase in bulk to build your own brand or try the dropshipping model, we will provide professional support and services.

Our account managers will answer your specific questions and provide personalized cooperation plan suggestions.

Email: Peter@sodalemons.com

WhatsApp: +86 18029341786

Wholesale Starter Guide